Support

How do I create an account?

Download MVP Live Sports from the App Store or Google Play. Open the app and sign up with email, Sign in with Apple (iPhone), or Google Sign-In. Choose whether you are an athlete or venue owner during registration.

How do I delete my account?

Open the app, go to Profile → Profile Settings, and delete your account from there. Deletion is permanent and removes your profile, authentication record, and personal content we control. Deleting the app account does not cancel an active MVP Plus subscription — cancel that in your device subscription settings.

What sports does the app support?

Basketball, golf, pool, darts, motocross, pickleball, flag football, baseball & softball, and tennis — including pickup games, live scoring, teams, and venue-hosted events. Basketball tournaments support Play to 21 or a timed game clock (10 / 15 / 20 minutes). Flag football pickups and 5v5 / 7v7 team tournaments are live. Baseball/softball pickups are live (baseball 5v5 / 7v7 / 9v9, softball 5v5 / 7v7 / 10v10); baseball and softball tournaments are coming soon. Baseball/softball pickups use a park-style line score with 5-inning regulation (extras if tied) and first-bats selection. Pickleball supports pickup and singles or doubles bracket tournaments with live scoring in the mobile app (venue web is for create/catalog, not the day-of scoring desk). Tennis is pickup-only: clubs can enable Tennis on the venue profile, and public/seeded parks still host without a toggle. Live scoring uses point play (15–30–40 / deuce / ad) with set tiebreaks at 6–6 (or 8–8 for pro sets). Officials can retire/forfeit a match from Official actions. Tennis tournaments are not available. Leagues are not available in this release.

What is MVP Plus?

MVP Plus is an optional paid membership in the app. It unlocks features such as unlimited daily pickup hosting, more teams per sport, discounted processing fees on paid events, donations, and venue extras, automatic venue check-in, customizable event reminders, favorited-venue tournament alerts, live motocross Go Time notifications (practice complete, staging, and gate), early tournament entry, live Spectate when you’re not on the roster, Follow events for start and reminder pushes without signing up, pickup Go Time live broadcast, Explore Active Nearby sorting, Explore venue occupancy (how busy a venue is), career stats details, and other athlete tools. Eligible new subscribers get 2 weeks free on monthly or annual. See the full list, plans, and how to subscribe on the MVP Plus page or in the app.

Subscriptions are billed through the Apple App Store or Google Play. After a free trial, they renew automatically at the plan price unless you cancel in your device subscription settings. See our Terms of Service (section 8) for billing and refund details.

How do push notifications and location work?

All users can turn on push notifications in Profile Settings for activity alerts — friend requests, achievements, team updates, invites, and tournament sign-up approvals.

MVP Plus adds customizable event reminders, alerts when favorited venues post new tournaments, and live motocross Go Time notifications (practice complete, staging, and gate timing). Location permission is used for venue check-in, nearby Explore, maps, and pickup hosting proximity. You can change notification and location preferences in the app or in your device settings.

See our Privacy Policy for what we collect and why.

How do tournament entry payments and refunds work?

Paid tournament entries include a venue entry fee plus a separate MVP Live service and processing fee. Service and processing fees are non-refundable.

If a tournament is canceled, only the venue entry fee portion may be refunded depending on the cancellation reason selected in the app. See our Terms of Service for full details.

Can minors use the app?

Users 13+ can create their own account. Athletes under 13 are added by a parent or guardian (18+) via Profile → Parent profile → Create youth athlete. Users under 18 may have private profiles by default. Parents or guardians are responsible for minors who use the app. Some tournament and league sign-ups may require parent approval.

How do I request privacy help or data deletion?

Email privacy@mvplivesports.com for privacy questions or deletion requests. You can also review our Privacy Policy.

I am a venue owner. How do I get help with Stripe payouts?

Use the Stripe Connect onboarding flow inside the app. If setup does not complete, email support@mvplivesports.com with your venue name and the email on your account.